Comments on: 3D Systems iSense 3D Scanner and iOS App Review

By: Joerg

Joerg — Mon, 26 Feb 2024 10:02:42 +0000

App disappeared from my iPAD . No longer available from the AppStore. Any ideas?
PM me please.
Joerg

By: Christophe

Christophe — Tue, 06 Dec 2022 20:19:23 +0000

So for me :
3D systems product => to the waste, and definitively no more products from them = 3Dsystems> banned

By: Christophe

Christophe — Tue, 06 Dec 2022 20:14:45 +0000

Hi to all,

Here is the awnser from 3D systems to my request for the official App ans software 🙁
: From 3D Systems
Hello Christophe,

Thank you for contacting 3D Systems Desktop Support!

We’re sorry to see that you’re having problems with your 3D Systems product.

Unfortunately as this product was discontinued in August 2016, direct support is no longer available.

To provide support for our iSense customers, we have compiled a document which covers all of the common issues and solutions, it can be found at the link below:

https://3dsystems.sharepoint.com/:u:/t/GCSTechnicalPartnerSupport/EcSw5k5jN9ZFlzXXB7mihEYB-U4ZYi20VlemzV3m12UDdA?e=jUqI4c

We hope that this document helps you to find a solution, but we do realize that it may not be comprehensive and cover every possible issue, only the most common ones. Unfortunately, if you have any issues not covered by this document, we will not be able to provide any further support.

However, the iSense was a popular product so you may be able to find public groups or forums, maintained by other iSense users, who are able to suggest a solution for your issue.

We appreciate your loyalty to 3D Systems products, your business and ongoing support and we look forward to servicing you in the future.

Please let us know if you have any further questions.

Thank you,

Bryan

Product Support
3D Systems Corporation

If you have any further questions, please feel free to respond to this email or contact us at one of our worldwide support numbers:

Customer support – North America
1 (888) 598-1440 (US only)
1 (678) 338-3480
8AM-7PM EST, Monday to Friday

Customer Support – Europe
44 1442 279 839 (UK)
8AM-4:30PM GMT, Monday to Friday
49 6105 324 8888 (DE)
9AM-5:30PM CET, Monday to Friday
33 47 333 4588 (FR)
9AM-5:30PM CEST, Monday to Friday

Customer Support – India
000 800 100 9294
12:30PM-9PM IST, Monday to Friday

By: Sergey

Sergey — Sun, 03 Oct 2021 18:29:17 +0000

Hello Nick,

I really want too ’iSense App for iOS. Can you help?

Best regards

By: Edson

Edson — Thu, 08 Apr 2021 16:39:07 +0000

Is there a way today (April 2021) to get the 3D Systems’ iSense App for iOS?

By: Julia M Stephenson

Julia M Stephenson — Tue, 12 Jan 2021 14:09:54 +0000

Hi Nick,

The isense app is still missing from the iTunes store is there any other way of downloading it?

Thanks
Julia

By: Miles Jaffe

Miles Jaffe — Sun, 03 Nov 2019 18:32:47 +0000

This looks like it might be a solution for me but I’d like some pro advice before jumping in.

The project is to scan sculptures for reproduction by CNC stone carving. An example of the work I am trying to reproduce is here: https://www.milesjaffe.com/black-blue. It is about 1 meter long.

Will iSense create a 3D model of this that is sharp and accurate enough for this purpose? All of the samples I have seen are of soft objects, which makes it difficult to get a sense of geometric accuracy.

Thank you –

By: Apple Id Support Number

Apple Id Support Number — Fri, 05 Oct 2018 06:36:37 +0000

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By: Ram

Ram — Tue, 22 May 2018 07:50:12 +0000

Hello there,
I would like to buy iPad Air Bracket for iSense. I would like to know if this bracket can be available for online so I can order it.

Looking forward to your kind reply

By: George

George — Sun, 29 Oct 2017 13:25:45 +0000

Hi,
Could this stl files use with a wood router to make a wooden 3d sculpture?